How long does it take to get a radiology consult report back? Report Turnaround

Case reports take are returned after about one clinic day. Rush/Same Day/Immediate reports are also available.

What is the fee for a radiology consult report? Full Fee Schedule

We strive to provide the best service, as such, discounts are given for security and efficiency best practices as well as increased volume of submissions.

Your initial standard radiology consult report fee is significantly reduced with digital prepayment (credit card, ACH debit, etc). Contact us about submitting multiple cases for a continuing practice discount.

Standard Case Fee: $150* (First case can be discounted by up to $100.)

Standard Case Fee, Digital Automatic Payment: $100

Multiple Case Submissions: Contact us for a significant practice discount

Rush/Same Day: $50 Surcharge**

Stat/Within the Hour: $75 Surcharge**

*Note that without digital automatic payment, reports are released the day that full payment is received. Due to variations in your business practices and post office mail service, manual payment may delay your digital receipt of the completed report up to 2-3 weeks after case submission, whereas with digital automatic payment, you receive your report after about 1 clinic day.
Digital automatic payment (credit card, ACH debit, etc.) allows your account to be charged ONLY when your radiology report is complete and submitted back to you. This speeds the process on our end as well, and so we provide you with a discount. If your credit card/payment method expires, you will be charged the full standard fee, and then a double digital automatic payment discount will be applied to your next case upon resuming automatic payment.

**Automatic payment is required for any Rush services.

Do you have on-call radiologists?

Practices who submit all their scans have access to an On-Call Radiologist. This saves money and time for you and your patients by minimizing retakes, incorrect scans, and by answering ay questions you may have.

Additionally, every report has a secure click-to-chat link to answer any questions.

Payment Security & Policies

HIOMR uses a payment system called Stripe that is integrated with our initial case submission form in order to provide timely service, improve security, decrease overhead, and follow current payment best practices. Stripe is an internationally trusted brand which provides payment services for companies like Target, Shopify, UNICEF, Lyft, Reddit, Amazon, and hundreds of thousands of other companies. Stripe has substantial security policies.

Why did we choose Stripe? How do we know it is secure?

Stripe’s website security policy. “Anyone involved with the processing, transmission, or storage of card data must comply with the Payment Card Industry Data Security Standards (PCI DSS). Stripe has been audited by an independent PCI Qualified Security Assessor (QSA) and is certified as a PCI Level 1 Service Provider. This is the most stringent level of certification available in the payments industry. PCI compliance is a shared responsibility and applies to both Stripe and your business. When accepting payments, you must do so in a PCI compliant manner. The simplest way for you to be PCI compliant is to never see (or have access to) card data at all.”

What does this mean?

It means that we, HIOMR, do not store your payment information because it is sent directly to Stripe – the data you enter is never sent to our storage. Connection to Stripe requires a secure browser connection as well as a number of certificates which creates another layer of security. Stripe uses several technologies to ensure secure data communication. Data encryption scrambles the information so that the original message becomes completely meaningless. Stripe uses AES-256 encryption, which is like having a number pad with 78 digits. Note that 1 billion is only 10 digits long, so 78 digits is an INCREDIBLY big number. Certified auditors regularly audit Stripe, ensuring that Stripe adheres to the same high security standards as other financial services companies. Stripe follows best practices to maintain these high standards.

We have chosen Stripe because it is secure, stable, and safe, allowing us to securely bill when reports are completed.

Please let us know any concerns or suggestions you may have regarding payment security at accounts@healthyimageomr.com

Change Payment Method

To change your payment method, just let us know at accounts@healthyimageomr.com and we’ll send you a form to securely fill out your new information.

When/Why do I need to submit a CBCT volume to be read?

Each state requires that every CBCT volume has a complete radiographic report. Since you are directly responsible for everything inside your CBCT volume, like every procedure that you do, you choose whether you complete it yourself or refer it out. Since OMRs have years of training, we regularly spot things that are consistently missed in scans and can complete the report faster and more cost effectively.

How do I export the CBCT? Zip a file?

The first time can be a learning curve. Here is our helpful Instructions Page.

Do I really have to remove metal from the patient head/neck?

Yep! While it can be difficult for the patient to remove rings, studs, and other piercings, metal within and adjacent to the scan adds artifact, limiting the diagnostic ability of the scan. Removing metal allows you and your patient to get more for their time, money, and radiation. 

Should I use a thyroid collar in a CBCT scan?

No.* The best way to reduce patient radiation dose is to collimate (narrow) the scan to include only the areas that you want to evaluate. To drastically reduce thyroid radiation, only image areas that you have patient symptoms or clinical questions that a only a CBCT will answer. Otherwise, use the lowest radiation method to get your information. Sometimes this means a PA or a Panoramic image. Other times, it means referring for MRI or other advanced imaging.

See our image guidelines for more.

*While a thyroid collar can be helpful in other contexts, a collar here won’t eliminate radiation to the thyroid and usually makes adjacent areas of the scan (often the mandible and spine) non-diagnostic. The only way to use a thyroid collar without negatively affecting the lower scan quality is to position it a several inches below the lower scan border

What about scan motion?

Best Practices:
1. Make sure the machine won’t bump the patient, and instruct them not to move or swallow during the scan.
2. Watch the patient during the scan. If you notice movement, stop the scan and restart.
3. Before dismissing the patient, look through the scan to verify that the area of interest is within the scan and without significant motion.

Patient Privacy Policies

Patient privacy is paramount, that is why we take matters of HIPAA and general security very seriously. Our website follows security and privacy best practices, as such, we store all patient information encrypted both at rest and in transit, and we use encrypted secure communications with any patient information, and we ask you to do the same. We don’t send any patient information over open email, even when other radiology practices do. Why? Many of the breaches noted in the link below happened because of simple issues. 

Common HIPAA Breaches

Advisory Board

Dr. Jacob Dunn, DMD, MS

Diplomate, American Board of Oral & Maxillofacial Radiology

Dr. Dunn grew up in the Las Vegas valley. When not studying, he spent much of his adolescence exercising his lips (on the trumpet) and his hips (in the marching band and on the track.) He completed his bachelor’s degree in Biology at Brigham Young University and his Doctor of Dental Medicine at the University of Nevada Las Vegas, School of Dental Medicine. While completing his Oral & Maxillofacial Radiology residency at University of North Carolina Chapel Hill, he enjoyed shrimp and grits, and chicken and waffles immensely. Outside of school he’s been stranded in downtown Salt Lake City during the 2002 Winter Olympics, been detained by the police in Moscow, Russia, and researched under an expert of radiation dosimetry, Dr. John B Ludlow.

Dr. Dunn is a diplomate of the American Board of Oral & Maxillofacial Radiology. His private practice focuses on providing practical next steps for patient treatment and improving data standards in all of healthcare. He speaks Russian with a French accent, French with a bad accent, and has great respect for the Oxford comma. He currently divides his time between speaking engagements, private practice radiology, the gym, running towards treats, running away from calories, and his family.

Dr. Amy M.K. French, DMD, MS

Diplomate, American Board of Periodontology and Dental Implant Surgery

Dr. Amy French grew up in Northeastern California. After graduating at the top of her high school class, she moved to Reno to pursue her undergraduate degree in biology at the University of Nevada. She obtained her Doctor of Dental Medicine (DMD) degree from the University of Nevada, Las Vegas dental school. Immediately following dental school, Dr. French had an opportunity for a general practice residency at Denver Health Hospital in Denver, Colorado, which she completed in 2011. She then completed her specialty training in periodontics and dental implantology at the University of Colorado, Denver from 2011 to 2014.

Dr. French enjoys giving her patients optimal, cutting-edge care combined with true compassion. Dr. French is Northern Nevada’s first female, board-certified periodontist, and was the first periodontist in the region to adopt the technologically advanced yet scientifically proven LANAP protocol for treatment of periodontal disease. She is committed to maintaining the highest levels of accreditation and continually pursues ongoing education to stay abreast of the latest trends and developments in periodontics. In her spare time, Dr. French enjoys spending time with her family, amateur photography, and yoga.

Dr. Emily Ishkanian-Neal, DMD

After graduating from the University of Colorado, Boulder, with a B.A. in Kinesiology, Dr. Emily Ishkanian-Neal obtained her D.M.D. degree from the University of Nevada, Las Vegas School of Dental Medicine in 2010. 

For the last 13 years, she has served in various roles of organized dentistry including the chair of the ADA’s New Dentist Committee and member of the Council of Ethics Bylaws and Judicial Affairs. She also served with the Academy of General Dentistry’s Dental (AGD) Education Council and currently works with the Nevada AGD. Her efforts helped to integrate new dentists into organized dentistry and ease the transition of students from dental school to practice. Dr. Ishkanian-Neal is passionate about giving back and is continually seeking to contribute to her profession. 

Apart from dentistry, you can find her wrangling two toddlers; folding excessive amounts of laundry and repeatedly serving gourmet cheesy noodles dinners (because that’s what they like) to her favorite people.  While her official title is doctor, she enjoys simply being mom!

Chanetha McCabe, MPA

Master of Public Administration

Chanetha McCabe is from rural Eastern North Carolina. She received a bachelor’s degree in Public Health Science with a concentration in Community Health from East Carolina University and has over five years of experience as a Health Educator/Health Promotion Coordinator. Additionally, she holds a certificate in dental assisting from the University of North Carolina at Chapel Hill Adams School of Dentistry and a Master of Public Administration from North Carolina Central University. For the last 15 years she has worked as a Dental Radiology Technician in the department of Diagnostic Science at the University of North Carolina at Chapel Hill Adams School of Dentistry.

In her spare time, she enjoys travelling, making arts and crafts, and volunteering in her local community. She seeks out local foods and festivals and loves finding and cooking new recipes with her family and friends.

Dr Gina Salatino

Dr. Gina L. Salatino, DMD, FAGD

Fellow, Academy of General Dentistry

Dr. Salatino is from the Northern California area and completed her bachelor’s degree at the California State University of Sacramento followed by her dental degree at the University of Nevada Las Vegas, School of Dental Medicine. She is an active board member for the Sacramento Region AGD chapter and is currently working on her AGD Master Track which is set to complete in 2025. Apart from running a solo private dental practice, she also assists the Dental Board of California with moderate sedation office evaluations. On her days off from her private practice she provides mobile sedation services for patients undergoing surgery and treatment at other local dental offices. Dr. Salatino is an active trainer for moderate sedation providers and frequently speaks for organizations needing moderate sedation training.

Apart from her dental life she is a professional musician and spent several years touring and performing. She has also written and recorded 4 studio albums including a solo project that can all be found on streaming music platforms such as Spotify and Apple Music.