Case reports take are returned after about one clinic day. Rush/Same Day/Immediate reports are also available.

We strive to provide the best service, as such, discounts are given for security and efficiency best practices as well as increased volume of submissions.

Your initial standard radiology consult report fee is significantly reduced with digital prepayment (credit card, ACH debit, etc). Contact us about submitting multiple cases for a continuing practice discount.

Standard Case Fee: $150* (First case can be discounted by up to $100.)

Standard Case Fee, Digital Automatic Payment: $100

Multiple Case Submissions: Contact us for a significant practice discount

Rush/Same Day: $50 Surcharge**

Stat/Within the Hour: $75 Surcharge**

*Note that without digital automatic payment, reports are released the day that full payment is received. Due to variations in your business practices and post office mail service, manual payment may delay your digital receipt of the completed report up to 2-3 weeks after case submission, whereas with digital automatic payment, you receive your report after about 1 clinic day.
Digital automatic payment (credit card, ACH debit, etc.) allows your account to be charged ONLY when your radiology report is complete and submitted back to you. This speeds the process on our end as well, and so we provide you with a discount. If your credit card/payment method expires, you will be charged the full standard fee, and then a double digital automatic payment discount will be applied to your next case upon resuming automatic payment.

**Automatic payment is required for any Rush services.

Practices who submit all their scans have access to an On-Call Radiologist. This saves money and time for you and your patients by minimizing retakes, incorrect scans, and by answering ay questions you may have.

Additionally, every report has a secure click-to-chat link to answer any questions.

HIOMR uses a payment system called Stripe that is integrated with our initial case submission form in order to provide timely service, improve security, decrease overhead, and follow current payment best practices. Stripe is an internationally trusted brand which provides payment services for companies like Target, Shopify, UNICEF, Lyft, Reddit, Amazon, and hundreds of thousands of other companies. Stripe has substantial security policies.

Why did we choose Stripe? How do we know it is secure?

Stripe’s website security policy. “Anyone involved with the processing, transmission, or storage of card data must comply with the Payment Card Industry Data Security Standards (PCI DSS). Stripe has been audited by an independent PCI Qualified Security Assessor (QSA) and is certified as a PCI Level 1 Service Provider. This is the most stringent level of certification available in the payments industry. PCI compliance is a shared responsibility and applies to both Stripe and your business. When accepting payments, you must do so in a PCI compliant manner. The simplest way for you to be PCI compliant is to never see (or have access to) card data at all.”

What does this mean?

It means that we, HIOMR, do not store your payment information because it is sent directly to Stripe – the data you enter is never sent to our storage. Connection to Stripe requires a secure browser connection as well as a number of certificates which creates another layer of security. Stripe uses several technologies to ensure secure data communication. Data encryption scrambles the information so that the original message becomes completely meaningless. Stripe uses AES-256 encryption, which is like having a number pad with 78 digits. Note that 1 billion is only 10 digits long, so 78 digits is an INCREDIBLY big number. Certified auditors regularly audit Stripe, ensuring that Stripe adheres to the same high security standards as other financial services companies. Stripe follows best practices to maintain these high standards.

We have chosen Stripe because it is secure, stable, and safe, allowing us to securely bill when reports are completed.

Please let us know any concerns or suggestions you may have regarding payment security at accounts@healthyimageomr.com

To change your payment method, just let us know at accounts@healthyimageomr.com and we’ll send you a form to securely fill out your new information.

Each state requires that every CBCT volume has a complete radiographic report. Since you are directly responsible for everything inside your CBCT volume, like every procedure that you do, you choose whether you complete it yourself or refer it out. Since OMRs have years of training, we regularly spot things that are consistently missed in scans and can complete the report faster and more cost effectively.

The first time can be a learning curve. Here is our helpful Instructions Page.

Yep! While it can be difficult for the patient to remove rings, studs, and other piercings, metal within and adjacent to the scan adds artifact, limiting the diagnostic ability of the scan. Removing metal allows you and your patient to get more for their time, money, and radiation. 

No.* The best way to reduce patient radiation dose is to collimate (narrow) the scan to include only the areas that you want to evaluate. To drastically reduce thyroid radiation, only image areas that you have patient symptoms or clinical questions that a only a CBCT will answer. Otherwise, use the lowest radiation method to get your information. Sometimes this means a PA or a Panoramic image. Other times, it means referring for MRI or other advanced imaging.

See our image guidelines for more.

*While a thyroid collar can be helpful in other contexts, a collar here won’t eliminate radiation to the thyroid and usually makes adjacent areas of the scan (often the mandible and spine) non-diagnostic. The only way to use a thyroid collar without negatively affecting the lower scan quality is to position it a several inches below the lower scan border

Best Practices:
1. Make sure the machine won’t bump the patient, and instruct them not to move or swallow during the scan.
2. Watch the patient during the scan. If you notice movement, stop the scan and restart.
3. Before dismissing the patient, look through the scan to verify that the area of interest is within the scan and without significant motion.

Patient privacy is paramount, that is why we take matters of HIPAA and general security very seriously. Our website follows security and privacy best practices, as such, we store all patient information encrypted both at rest and in transit, and we use encrypted secure communications with any patient information, and we ask you to do the same. We don’t send any patient information over open email, even when other radiology practices do. Why? Many of the breaches noted in the link below happened because of simple issues. 

Common HIPAA Breaches